Terms of Service

Last updated: January 2025

1. What This Agreement Covers

These terms govern your use of our SMS marketing platform. By using our service, you agree to these terms.

2. What We Provide

We provide an SMS marketing platform that allows businesses to send text messages to customers. You can create campaigns, manage contacts, and send automated messages through our FusionMatrix platform.

3. Your Account

You must provide accurate information when creating an account. You're responsible for keeping your password secure and for all activity on your account.

4. What You Can and Cannot Do

You can: Send legitimate business communications to customers who have opted in.

You cannot: Send spam, violate laws, or use our service for illegal activities.

5. Payment

You pay monthly for your chosen plan. Fees are charged at the start of each billing cycle. You can cancel anytime, but we don't provide refunds for partial months.

6. Privacy

We protect your data as described in our Privacy Policy. You're responsible for following privacy laws when collecting customer information.

7. Our Responsibility

We provide our service "as is." We're not liable for damages beyond what you paid us in the month before the issue occurred.

8. Ending Your Account

You can cancel anytime through your account settings. We may suspend or close your account if you violate these terms.

9. Changes to These Terms

We may update these terms occasionally. We'll notify you of significant changes by email or through our SMS platform.

10. Contact Us

Questions about these terms? Contact us at compliance@fusionmatrixllc.com