Privacy Policy
Last updated September 26, 2026
This policy explains how FusionMatrix LLC ("FusionMatrix," "we," or "us") handles information when you visit our site, contact us, create an account, or use FusionMatrix services.
Information we handle
When you contact us, request information, or create an account, we handle the information you provide, such as your name, email address, phone number, and business details. We also handle account and technical information needed to sign you in, keep your session working, and protect forms and accounts from abuse. This can include session cookies, IP address, and request or browser data.
If you use workspace features, you or your business may enter or import business records such as customer contact details, appointments, consent records, or communications.
How we use information
We use information to respond to requests, create and manage accounts, provide and support the features you use, protect the service, and meet legal obligations.
How information is shared
We do not sell personal information or share it with third parties for their own marketing. We use service providers for functions such as hosting, account authentication, security and spam prevention, and communications. They may process information to provide those services. We may also disclose information when required by law or when reasonably necessary to protect people, rights, or the service.
Cookies and security
FusionMatrix uses necessary session cookies to keep accounts signed in. Security and spam-prevention checks may process technical request information, including IP address.
Retention and your requests
We keep information for as long as reasonably needed to provide and protect the service, respond to requests, and meet legal obligations. To ask us to access, correct, or delete information about you, contact compliance@fusionmatrixllc.com. We will handle requests as required by applicable law.
Changes and contact
We may update this policy as the service changes. We will post the current version here with its updated date. Questions about this policy can be sent to compliance@fusionmatrixllc.com.